On Your Statement
Charges for your easy website builder, hosting and added value services will show on your
credit card statement as "StoreSecured.com". You may see a fee for custom work such
as quick starts, merchant account setups, or template design and then a low monthly
fee in the following months.
If you do not recognize your charge, please call or email us and we will be happy to
help out.
Receipts
You can access all receipts for your website directly from your website builder.
To find the receipts, log into your website, and click on "My Account" from your toolbar
and then click on the "Prior Invoices" link.
Canceling Your Store
We want you to be happy while you're with us and if you don't need your store anymore
we want to make it easy for you to leave. To cancel your site, simply log into
your store and under the "My Account" area select the Cancel Store link. Here
you will see an area for you to cancel your site. Once you click the cancel link,
you will not receive another charge for your store and your store will be taken offline
and completely removed.
Changing Billing Information
Changing your billing information is easy and can be done online. Simply log into
your store and click on "My Account" and then click on the "Update Payment" link.
Billing Support
If you have a question regarding any charges you are receiving from StoreSecured.com on your credit card
statement, please complete the form here and a customer support
representative will answer your inquiry within 1 business day.
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